Cancellation Policy

CANCELLATION POLICY: I understand that payments are collected in installments for each portion of service rendered, with my final payment due at delivery. I understand that any payments made to USA Moving Solutions are subject to the cancellation policy herein described. I understand and accept that I have 72 hours from the date and time this reservation is placed to cancel this shipment in return for a 90% refund, and I understand this cancellation must be made in writing by email as described below. I understand and agree that if I cancel this shipment beyond 72 hours of this reservation booking, prior payments collected will not be refunded.

If you elect to cancel outside of your 72 hour window the maximum discretionary refund that the company can provide will be 10% of your deposit. However you can elect to place your move on hold and utilize your deposit for a period of up to 18 months towards this move or a future move of a friend or family member. The deposit may increase or decrease depending on dates and locations. 

Last-minute shipments booked/reserved within 7 business days of the scheduled loading date are considered nonrefundable, if a last-minute shipment is cancelled no refund or credit will be issued. My signature below confirms that I have received and agreed to this proper disclosure and I understand the terms and conditions presented. This is a binding legal agreement for service, and I understand that in order to cancel this service I must do so in writing to info@usa-movingsolutions.com. Cancellations must be made in writing by email as described, verbal cancellations are not accepted.